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Customer Support Associate

3 weeks ago

Kuwait City, Al Asimah beBee Careers Full time
Customer Support Specialist

As a customer support specialist, you will play a crucial role in ensuring that customers receive prompt and effective support. Your main responsibility will be to handle customer inquiries, complaints, and feedback in a professional and courteous manner.

You will be responsible for evaluating customer requirements, providing accurate and complete information, and resolving customer complaints in a timely manner. You will also maintain a systematic record of customer interactions, documents, and other relevant details.

To be successful in this role, you should have excellent communication and problem-solving skills, be able to work well under pressure, and have a strong understanding of customer needs and expectations.

In addition to these core responsibilities, you will also be expected to work collaboratively with internal teams to resolve customer issues, identify areas for improvement, and implement changes to enhance customer satisfaction.

If you are a motivated and customer-focused individual who is passionate about delivering exceptional support, we encourage you to apply.