Lead To Cash Process Engineer

7 hours ago


Kuwait City, Al Asimah Zain Bahrain Full time

Zain Bahrain is the leading mobile telecommunications provider in the Middle East. As a pioneering company, we are constantly innovating and expanding our services to cater to the evolving needs of our customers.

About the Job Description

This role involves driving the development, design, automation, and integration of lead to cash systems for B2B Enterprise solutions. The successful candidate will work closely with the B2B team to ensure alignment on latest requests and develop efficient lead to cash processes.

Responsibilities:

  1. Design and develop lead to cash systems that meet the requirements of B2B Enterprise solutions.
  2. Collaborate with the B2B team to ensure seamless communication and coordination.
  3. Oversee internal integrations between lead to cash systems and other internal systems.
  4. Establish KPIs for enterprise service creation activities and evaluate progress updates.
  5. Provide actionable recommendations to resolve pain points and improve processes.
What We Need From You

We are looking for a highly skilled professional who possesses:

  1. Exceptional leadership and communication skills.
  2. Strong experience in developing lead to cash systems.
  3. Proficiency in agile development frameworks.
  4. Knowledge of BSS Enterprise solutions is a plus.
  5. Understanding of system support processes specific to the telecom industry.
  6. Proficiency with Microsoft Office toolkit (Excel, PowerPoint).
  7. Bachelor's degree in computer science, Information Technology, Business Administration, or a related field.


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