Academy Operations Coordinator
1 week ago
This role involves supporting the Director and Chefs in managing the academy's daily operations, courses, and events. The ideal candidate will have strong administrative skills and be able to coordinate training programs, manage on-site logistics, and handle customer inquiries.
- Key Responsibilities:
- Course and Workshop Coordination: Plan, organize, and schedule courses, workshops, and masterclasses, ensuring all resources are available for smooth execution.
- Customer Relationship Management: Act as the point of contact for participants, handling inquiries, registrations, confirmations, and feedback.
- Marketing and Promotion Support: Collaborate with marketing teams to promote academy activities through various channels.
- Event Execution: Manage on-site logistics during academy events, ensuring seamless execution and positive participant experiences.
- Financial Administration: Monitor budget allocation for academy events and courses, manage invoicing, and track expenses.
- Data Management: Maintain accurate records of participant information, course schedules, and attendance.
- Supplier and Vendor Coordination: Source and liaise with vendors for event materials and requirements.
- Quality Control: Support chefs in maintaining quality standards for bakery and pastry sessions.
This role offers an opportunity to work in a dynamic environment, collaborate with a team, and contribute to the success of the organization.
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