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High-End Fashion Professional

2 weeks ago

Kuwait City, Al Asimah ELIE SAAB Full time

This is an opportunity to work as a High-End Fashion Professional at ELIE SAAB, where you will be responsible for delivering remarkable customer experiences and maintaining merchandising standards.

Main Duties
  1. Demonstrate strong customer centricity by promoting high-quality service, attending to client needs, and efficiently addressing complaints.
  2. Gather information on customer preferences and buying behavior, providing valuable insights to the team.
  3. Support the team in updating clients on upcoming events, providing assistance in VIP events, and ensuring follow-up as needed.
  4. Provide transparent information on policies and procedures to clients, including refund and exchange policies.
  5. Work towards meeting cross-selling and up-selling targets, adhering to operational standards, and supporting the manager in achieving boutique goals.
  6. Maintain security procedures for merchandise throughout the sales process and ensure proper replenishment of products and visual merchandising standards.
Essential Skills
  • Education: High School Diploma or equivalent.
  • 6-8 years of experience in high-end retail fashion.
  • Strong English language skills, with excellent communication and negotiation abilities.
  • Excellent conflict management skills.