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Luxury Hotel Operations Manager

2 weeks ago

Kuwait City, Al Asimah beBee Careers Full time
Front Office Manager Position Overview

The Front Office Manager is responsible for the smooth and efficient operation of the hotel's front office, ensuring alignment with hotel strategies and brand standards. This leadership role requires strong people management, communication, and organizational skills.

Job Description:

This dynamic professional will lead a team to deliver exceptional customer service, ensuring a high level of guest satisfaction. The ideal candidate will have experience in luxury hotel operations and possess a proven track record of success in similar roles.

Key Responsibilities:
  • Lead a team to achieve operational excellence
  • Develop and implement strategies to improve customer service
  • Maintain a high level of quality and consistency in all aspects of front office operations
Required Skills and Qualifications:

The ideal candidate will possess:

  • Strong leadership skills with a proven track record in luxury operations (minimum 2 years in a similar role)
  • An eye for detail and a passion for delivering exceptional customer service
  • An entrepreneurial mindset suited for fast-paced environments
  • Inspirational, caring, and engaging leadership with excellent communication and interpersonal skills
  • A passion for training and operational excellence
  • Experience in large hotel operations is advantageous
Benefits:

This role offers a unique opportunity for a dynamic professional to join a leading hotel and contribute to its continued success.