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Analytical Insights Expert
3 weeks ago
Analytical Insights Expert
About the PositionWe are looking for a skilled Analytical Insights Expert to provide critical insights and comprehensive reporting on marketing campaigns and customer lifecycle management activities.
Key Responsibilities:- Analyze data from various sources to assess the performance of marketing campaigns and CLM activities. Identify trends, patterns, and anomalies to provide actionable insights.
- Develop and deliver detailed reports on campaign effectiveness, including KPIs, ROI, and overall impact on customer lifecycle.
- Evaluate the success of marketing campaigns by tracking metrics such as customer acquisition, retention, engagement, and revenue growth.
- Use data analytics to understand customer behavior, preferences, and segmentation. Provide recommendations to enhance campaign strategies and improve customer experiences.
- Ensure accurate data collection, storage, and management. Maintain data integrity and validate sources to ensure reliable reporting.
- Bachelor's degree in Data Analytics, Statistics, Marketing, Business, or a related field. Advanced degree is a plus.
- Proven experience (typically 2+ years) in analytics and reporting roles, preferably within the telecom industry.
- Strong proficiency in data analysis tools and software (e.g., SQL, Excel, Tableau, Power BI).
- Solid understanding of marketing metrics, customer lifecycle management, and campaign performance evaluation.
- Excellent analytical and problem-solving skills with a keen attention to detail.