Strategic F&B Leader for Innovative Hospitality Experiences
3 weeks ago
About Us
Mövenpick Hotels & Resorts is a pioneer in the art of responsible hospitality, with a presence in 110 countries and over 5,600 hotels worldwide. As a Heartist, you will be part of a caring environment where you can grow, develop yourself, and contribute to creating lasting experiences for our guests, colleagues, and the planet.
Job Description
We are seeking a passionate and results-driven Food & Beverage Manager to join our team. As a Food & Beverage Manager, you will lead our team to deliver exceptional guest satisfaction and drive revenue growth in our outlets. Your key responsibilities will include:
- Providing positive leadership to all people within the Food & Beverage Department.
- Acting as a positive, contributing member within the hotel's management.
- Demonstrating a commitment to personal guest service excellence.
- Ensuring that Guest and Colleague concerns are resolved in a professional and timely manner.
- Reviewing industry trends and competition for new and innovative product and service opportunities.
- Effective recruitment, selection, training, and performance management for all positions within the department.
- Developing job descriptions, job task checklists, training manuals, systems, and procedures for all positions.
- Developing a strong team through consistently effective leadership, operations, and succession planning.
- Cross-training leaders and colleagues to exceed guest expectations.
- Establishing effective goals, measurements, and action plans for the department.
- Ensuring that standards of quality and procedures are understood and implemented.
- Supporting the General Manager in ensuring professional development opportunities.
- Ensuring high standards of professional conduct and ethics.
- Creating programs to drive revenues in the outlets.
- Managing social media content on behalf of the outlets.
- Ensuring the outlets are reviewing upcoming business volumes.
- Participating in the budget process for your respective F&B outlets.
- Reviewing and revising outlet and room service menus.
- Ensuring all corporate programming is in place.
Requirements
To succeed in this role, you will need:
- A service-focused personality and previous leadership experience.
- A proven ability to build and maintain good relationships with all stakeholders.
- Strong communication skills, including English language proficiency.
- The ability to lead by example and set the scene for high performance.
- 3-4 years of F&B Management experience in 5* Hotels.
- Working knowledge of In Room Dining, Serving & Bartending is an asset.
- Excellent communication and organizational skills.
- A highly motivated, organized, goal-oriented individual who thrives under pressure.
- Proven ability to effectively lead, motivate, and develop a team.
- Communication skills - Thai, English & Effective People Management and Interpersonal Skills.
What We Offer
As a valued member of our team, you will enjoy:
- An estimated salary of $80,000 - $120,000 per year, depending on your experience and qualifications.
- A competitive benefits package, including employee benefit card offering discounted rates at Accor hotels worldwide.
- Opportunities for professional development and growth within your property and across the world.
- The ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.
- A diverse and inclusive work environment that values diversity and promotes equal opportunities for all employees.
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