
Luxury Retail Sales Associate
1 day ago
**About Us:**
We are Al Tayer Group, a leader in luxury retail in the Middle East, and we host a portfolio of some of the world's best luxury brands. Our retail division, Al Tayer Insignia, represents leading brands in fashion, jewellery, home, and department store categories.
**Our Brands Include:**
Bloomingdales, Harvey Nichols, Armani, and many more. We strive to provide exceptional customer service and personalized shopping experiences for our exclusive customers.
**Job Description:**
We are seeking an exceptional Personal Shopping assistant to initiate and drive a specialist and personalised selection for our exclusive customers. As a key member of our team, you will contribute to maximise customer satisfaction and customer loyalty.
**Responsibilities:**
- Identify the needs of the customer and recommend a range of products to choose from.
- Analyse consumer behavior and provide superior standards of customer service with an individual approach.
- Maintain relationships with key customers by informing them of new arrivals and inviting them exclusively for previews, promotions, and activities conducted in stores.
- Provide feedback to buyers on customer preferences.
- Maintain confidentiality of customers' personal information and assure the information will be solely utilised for the store.
- Ensure the customer database is maintained and updated with all the information pertaining to the exclusive customers.
- Develop, grow, and establish relationships with customers resulting in the growth of the Personal Shopping customer database.
**Requirements:**
- 5-6 years retail sales or customer service experience with luxury brands.
- Client-focused and take initiative to resolve problems.
- Take initiative to seek out responsibilities and follow through on all projects and tasks.
- Product & brand knowledge.
- Excellent grooming & styling skills.
- Strong organizational skills.
- Demonstrate attention to detail.
- Able to maintain client relationships.
**Why Join Our Team?**
We offer a dynamic work environment, opportunities for career growth, and the chance to work with exclusive clients. If you are passionate about delivering exceptional customer service and have a keen eye for style, apply now.
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