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Canonical Support Specialist

1 week ago

Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time
Key Responsibilities:
  • Deliver high-quality technical support via telephone, email, and web interfaces
  • Work closely with internal stakeholders to ensure timely updates and effective communication
  • Act as an advocate for internal customers, ensuring their needs are met and expectations are managed
  • Contribute new knowledge base articles and maintain existing ones to enhance shared knowledge and lessons learned
  • Prioritize tasks to accomplish the most critical and urgent objectives first