
Business Development Associate
3 days ago
At Qlub, we're revolutionizing the dining experience with seamless payment solutions. Our cutting-edge technology empowers customers to pay in seconds without any app downloads. From Pay-at-Table QR payments and Digital Menus to Order-and-Pay tech, Payment Links, and SoftPOS terminals, our innovative approach streamlines the entire payment process, making it faster and more convenient for both diners and restaurants.
We help restaurants focus on what they do best: providing exceptional dining experiences. By removing payment hassles, we increase table turnover and improve operational efficiency, boosting profits. Features like analytics, instant tipping, and reviews, as well as automated accounting, empower restaurants to thrive in today's digital-first world.
The Role:
As a member of our operations team, you'll shape the success of our business and be responsible for making our product viral. You'll spend most of your time on the road to onboard and build great relationships with top restaurants.
This includes coordinating all activities necessary to bring a restaurant live onto our platform, delivering exceptional live training to waitstaff on the use of our product, and then supporting them during service. This hands-on experience will give you unique insights to define our operations strategy, build processes from scratch, create reports and dashboards to drive insights, set KPIs to measure our success, and more.
Key Responsibilities:
- Create and maintain an onboarding schedule across your designated area/city and meet all timelines
- Provide training to merchants' staff on-site, via phone, and virtually
What We're Looking For:
- Relevant business degree
- Fluency in English & Arabic is a must
- Valid driving license and your own car
- 1-2 years of experience in similar client-facing roles
- Hospitality experience (preferred)
- Proven communication/relationship building skills
- The ability to be well organized, prioritize your time effectively, and work toward tight timelines
- Proven analytical skills
- Proficient in Excel and Google Sheets
- Strong entrepreneurial spirit - you want to build something big and have a measurable impact for your efforts;
- You are self-motivated and have a result-oriented mindset, you hustle to get things done and proactively find ways to reach and overachieve your targets.
Why Join Qlub?
- You'll get to build Qlub's operations and client base from the ground up and make a real impact on the organization and our customers
- You'll develop core problem-solving skills and operational excellence skills working directly with our Ops manager
- You'll work across multiple functions and gain insights on sales, operations, and technology on a global scale
- You'll be part of an exciting, fast-paced environment where you can grow the business from an early-stage start-up into a global organization; Drive growth and tailoring of fast-evolving new products and features;
- You'll work with highly motivated people enthusiastic about improving the customer experience at table-service restaurants.
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