
Sales Consultant
2 days ago
This role is focused on developing new business opportunities and maintaining strong relationships with existing customers to drive sales growth.
Key Responsibilities:
- Deliver exceptional customer experiences, meeting or exceeding sales and satisfaction objectives.
- Maintain a deep understanding of customer needs, providing tailored solutions to meet their requirements.
- Cultivate relationships with customers through proactive communication and follow-up.
- Stay up-to-date on all products and services offered, ensuring seamless delivery and resolution of customer inquiries.
- Foster a positive and professional image of the company, handling customer complaints in a timely and effective manner.
- Demonstrate a high level of selling and convincing skills, addressing customer hesitation and resistance effectively.
- Conduct thorough vehicle transactions, ensuring accuracy and completeness of documentation.
- Ensure smooth handovers to customers, focusing on delivering memorable experiences.
- Utilize networking skills to expand customer base, seeking referrals and following up on prospects.
- Pursue new business opportunities through prospecting and lead generation.
- Maintain an organized prospect database, capturing essential information for future engagement.
- Nurture ongoing relationships with customers, fostering loyalty and trust through regular communication.
- Adhere to the Order-to-Delivery process, guaranteeing customer satisfaction throughout the transaction.
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