Center Operations Manager

1 week ago


Kuwait City, Al Asimah Tamdeen Group Full time
Mall Supervisor Job Description

Tamdeen Group is seeking a highly skilled Mall Supervisor to oversee the day-to-day operations of our malls. As a key member of our team, you will be responsible for managing relationships with investors and delivering exceptional customer service.

Key Responsibilities:
  • Routine Inspections: Conduct regular inspections of common areas (internal & external) to ensure high-quality standards are maintained, and communicate findings to relevant departments.
  • Supporting Retail Activities: Monitor and support Retail Design & Delivery plans, Marketing, and Specialty Leasing activities in the mall.
  • Investor Relations: Conduct regular investor inspections and follow up to resolve any issues.
  • Mall Walks: Regularly conduct mall walks to ensure all investors are operating according to mall rules and standards, and compliance standards are met.
Requirements:
  • Minimum 5 years of experience, with at least 3 years in a supervisory role in guest service or hospitality-related industries.
  • Proficient in MS Office.
  • Able to perform physical activities including indoor and outdoor work.
  • Strong sense of ownership to deliver department objectives and pursue professional development for self and team.
  • Available to work 6 days a week in 8-hour rotational shifts.
  • Will relocate to both 360 and Al Khiran Malls.


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