Cybersecurity Operations Center Manager

6 days ago


Kuwait City, Al Asimah Ooredoo Full time

Job Overview

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  • The successful candidate will be responsible for leading the Security Operations Center (SOC) team in detecting and responding to potential security threats.
  • This role requires a strong understanding of cybersecurity principles and practices, as well as experience in managing teams and developing processes.
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Key Responsibilities:

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  • Develop and implement SOC MSSP offers for B2B customers
  • Assist sales teams with technical pre-sales support for SOC services
  • Manage the Security Operations Centre and associated staff
  • Oversee multi-vendor SIEM solution technologies (LogRhythm/Wazuh, Snort ELK Stack, Qradar, Splunk)
  • Lead the SOC team in incident flow, detection, forensic investigations, and resolution
  • Develop and maintain SOC processes and procedures in collaboration with SOC operations
  • Ensure continuous collection, correlation, and analysis of security data to detect potential threats to Ooredoo and its clients
  • Define and review key security performance indicators for effective service delivery and improvement
  • Manage day-to-day activities within the SOC to ensure effective operation of incident detection and response processes
  • Provide leadership, guidance, and technical expertise to deliver professional services to Ooredoo and its clients
  • Maintain up-to-date security detection, response, and recovery procedures
  • Accountable for security incident management
  • Integrate new security services into the monitoring and detection capability of the SOC
  • Develop regular reports to meet Ooredoo's compliance and audit needs
  • Develop connectors and/or APIs for SOC integrations and perform level 3 security analysis functions
  • Configure and automate use cases for security incidents and SOAR
  • Monitor SIEM console resources for anomalies and report violations
  • Stay informed about emerging threats through tools, techniques, and procedures (TTPs) and their relation to the MITRE ATT&CK framework
  • Report incidents to concerned teams and asset owners
  • Communicate with external teams for proper incident resolutions
  • Evaluate SOC equipment hardware and software
  • Manage security health-check monitoring of SIEM solutions and components
  • Plan and evaluate SOC equipment hardware and update inventory databases
  • Research and introduce new technologies
  • Resolve escalated issues from Ooredoo and FT SOC TTs
  • Complete handovers from Security Ooredoo and FT and complete new assigned projects
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Requirements:

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  • Bachelor's degree or equivalent
  • Hands-on experience in Cyber Security Monitoring, Threat Intelligence, and SOC Operations in any sector
  • Preferred technical security certifications (at least one), such as GIAC (GSOC), CompTIA (CySA+), CompTIA Security+, EC Council (C|SA), LogRhythm Security Analyst (LRSA)
  • Prioritize candidates with experience in public sector/ISP environments
  • Familiarity with security technology
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Attachments Required:

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  • Resume/CV


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