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Luxury Customer Liaison
16 hours ago
RIMOWA is a German Maison of the LVMH Group, renowned for creating thoughtful mobility tools for discerning travelers worldwide. For over 120 years, we have been perfecting our craft, blending luxury and functionality with a century-old heritage of craftsmanship and innovation.
Job OverviewThis role offers an exciting opportunity to join our dynamic team as a Client Advisor, providing exceptional customer experiences and driving sales growth through personalized consultations.
Key Responsibilities- Strengthen customer relationships through first-class consultations and provide tailored solutions to meet their needs.
- Process customer inquiries efficiently, from acceptance to return, ensuring seamless communication with our technical team.
- Develop and maintain individual CRM goals, leveraging extensive product and repair training to enhance customer interactions.
We are looking for an outgoing, customer-focused professional with fluent German and English language skills, ideally with additional language proficiency. Passion for consulting and excellent communication skills are essential.
BenefitsEnjoy a competitive compensation package, 30 paid vacation days, subsidized JobTicket, staff discounts, and exclusive access to RIMOWA products and LVMH benefits.
Future OpportunitiesAs part of the LVMH Group, we offer a diverse range of development opportunities, from technical and creative roles to leadership positions within the company.
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