Front Desk Agent
1 month ago
We are looking for a friendly, professional, and detail-oriented Front Desk Receptionist to join our team. You will be the first point of contact, providing exceptional guest service and administrative support.
What is in it for you:
- Employee benefit card offering discounted rates at Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and worldwide
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
Key Deliverables and Responsibilities
Dedicated to delivering professional and guest-centric services, ensure satisfaction by providing the utmost recognition and attention from check-in to departure, making each stay a memorable experience.
Additionally, assist their supervisor in implementing and adhering to operational standards and the hotel's internal policies and procedures.
Greet and welcome in a warm and professional manner.
Registers and rooms all arrivals according to established procedures.
Performs check in, check out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation.
Assist with administrative tasks such as filing, data entry, and managing correspondence.
Provides accurate information for the services.
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