Support Engineer

This is a full-time on-site role for an ATM Hardware Support Engineer at Axis Solutions. The ATM Hardware Support Engineer will be responsible for providing technical support, troubleshooting hardware issues, and ensuring optimal performance of ATM systems. The role will involve diagnosing and resolving hardware problems, installing and configuring ATM...

Strategically manage and guide the transmission support operations for the Brigade and Battalion Headquarters, ensuring compliance with DoD and Army engineering policies.Maintain an active role in documenting transmission requests and approvals, and prepare necessary technical documentation for satellite and fiber optic systems.Assist the Communications and...

Provide Hammerspace customers with top-tier support by solving their technical issues in a timely fashionPartner with sales, product & engineering to ensure that customer’s needs are metPrioritize and drive resolution for escalated customer issuesProvide feedback to product and engineering teams on product gaps and opportunities for improvementDocument...

Job SummaryAll the following certificates are required and must be certified and contain the authentication code and in effect:MCSE. CCNA. Fluent in Arabic and English (reading, writing and speaking). Be fit for the job. Has a valid driver's license and a dedicated mobile phone. To have a car used for work and transportation to carry out tasks and...

Job SummaryAll the following certificates are required and must be certified and contain the authentication code and in effect: MCSE. CCNA. Fluent in Arabic and English (reading, writing and speaking). Be fit for the job. Has a valid driver's license and a dedicated mobile phone. To have a car used for work and transportation to carry out tasks and...

The role requires a tenacious individual to drive issues to resolution, crafting workarounds to unblock customers either independently or in partnership with product and engineering teams. Utilise your expertise to identify product and documentation enhancements, delivering them alongside the product and engineering teams. The successful candidate will...

Work with customers to provide in-depth technical troubleshooting and recommend appropriate workaround(s) and solutions for all EDB product lines and open-source PostgreSQL products.Collaborate with and mentor junior and mid-tier support engineers to triage issues.Create reproducible test cases, file development requests, and offer patches when...

Technical Support: Provide first and second-line support for hardware, software, and network issues. Troubleshoot and resolve problems with desktops, laptops, printers, mobile devices, and other IT equipment.System Maintenance: Monitor and maintain computer systems and networks to ensure optimal performance and security. Perform regular updates, backups, and...

Implement and install solutions at customer's infrastructure platformsWork onsite and offsite to troubleshoot and diagnose customer-reported issues on the different implementation layersAct positively and respond promptly to the customer's requests/ticketsPrepare, review and ensure the accuracy of technical documentationConduct Preventive /...

Lead a team of Technical Support Engineers who work with our customers to resolve customer issues.Consistently coach and provide actionable feedback to promote career development while maintaining support standards.Ensure individual and team goals are met.Assist with navigating resolutions to challenging incidents and customer escalations.Participate in the...

Work from your remote home office and provide technical support for employees.Be available to take ownership of new cases via telephone, email and webAct as an internal customer advocate keeping them updated in a timely mannerEnsure that each support case owned by you is handled according to our Service Level Agreement (SLA) with the highest possible...

Respond to technical customer requests in accordance with our SLAs and own them until resolution.Provide valuable customer feedback to the product team and identify opportunities for product improvements or solutions to common issues.Proactively identify, develop and maintain support knowledge documentation.

5+ years of significant experience with PostgreSQL, as well as experience with Oracle, MySQL, MongoDB, or equivalent knowledgeBachelor's degree in Computer Science or equivalent knowledgeWorking knowledge of PostgreSQL third-party tools (i.e., pgpool, patroni, pgbouncer, etc.)Outstanding English communication skills (both written and verbal)Strong...

Work in partnership with the business unit as a member of the management team, to fully understand the key business drivers, processes and needs of current challenges as well as future strategic initiatives and objectives.Setup and follow the process for operational support to Business and Customers.Strategize the operational tools and systems required to be...

The Technical Engineer is responsible for providing technical support, analysis, and engineering expertise in the planning, design, and execution of construction projects. This role involves ensuring that construction work adheres to design specifications, safety standards, and project timelines. The Technical Engineer will collaborate with project managers,...

This is a full-time on-site role for a Sales Engineer at THAKI Automation Solutions located in Kuwait City Metropolitan Area. The Sales Engineer will be responsible for technical support, effective communication with clients, driving sales, and delivering excellent customer service.

Our goal is to build a deeply customer-centric company with rapid feedback loops. In service of this, the Engineering team has a customer support rotation. Every ~5 weeks, an engineer will spend a week directly handling support questions from customers + shipping fixes / improvements.Code is the main avenue for making an impact, but it isn’t the only...

Develop plant-specific improvement lists, implement business guidelines, and assess performance data.lead debottlenecking, monitor efficiency enhance production capacity while maintaining correspondence with technology suppliers.Bachelor of science-Engineering in mechanical, electrical, civil, chemical, and industrial or relevant.Primary contact with...

This is a full-time on-site role for a Sales Engineer at Almeer Industry for Control Panel Co. The Sales Engineer will be responsible for providing technical support, communicating with clients, driving sales, and delivering excellent customer service. The role involves collaborating with internal teams and external stakeholders to meet sales targets and...

Translate customer user stories into requirements to create and modify solutions using our low code / no code application.Write technical design documents where required.Provide subject matter expertise on TraceLink’s data interfaces.Review, create, edit and test customer interfaces in various formats (CSV, XML, IDOC, EDI etc.).Support user testing...