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Technical Support Engineer

2 months ago

Kuwait City ZAK Solutions Full time
Job SummaryAll the following certificates are required and must be certified and contain the authentication code and in effect:
  • MCSE.
  • CCNA.
  • Fluent in Arabic and English (reading, writing and speaking).
  • Be fit for the job.
  • Has a valid driver's license and a dedicated mobile phone.
  • To have a car used for work and transportation to carry out tasks and communications and if not available, the company is obliged to provide a special car for each specialist on the one hand.
  • Passing the personal interview by the Information Systems Department is a prerequisite for admission to the job.
Skills
  • Must be professional in handling and solving problems.
  • Establishing networking environment by designing system configuration, directing system installation, defining, documenting, and enforcing system standards.
  • Design and implementation of new solutions and improving resilience of the current environment.
  • Maximizing network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades and collaborating with network architects on network optimization.
  • Securing network system by establishing and enforcing policies, and defining and monitoring access.
  • Support and administration of firewall environments in line with IT security policy.
  • Reporting network operational status by gathering, prioritizing information and managing projects.
  • Upgrading data network equipment to latest stable firmware releases.
  • Configuration of routing and switching equipment.
  • Basic configuration of firewalls.
  • Remote support of on-site engineers and end users during installation.
  • Remote troubleshooting and fault finding if issues occur upon initial installation.