Technical Support Engineer

Lead a team of Technical Support Engineers who work with our customers to resolve customer issues.Consistently coach and provide actionable feedback to promote career development while maintaining support standards.Ensure individual and team goals are met.Assist with navigating resolutions to challenging incidents and customer escalations.Participate in the...

The Technical Engineer is responsible for providing technical support, analysis, and engineering expertise in the planning, design, and execution of construction projects. This role involves ensuring that construction work adheres to design specifications, safety standards, and project timelines. The Technical Engineer will collaborate with project managers,...

Job Summary:This position is responsible for providing technical support and problem resolution for computer systems and networks. The ideal candidate will have a strong understanding of information systems products and services, as well as excellent communication and customer service skills.Key Responsibilities:* Provide technical support and problem...

This is a full-time on-site role for an ATM Hardware Support Engineer at Axis Solutions. The ATM Hardware Support Engineer will be responsible for providing technical support, troubleshooting hardware issues, and ensuring optimal performance of ATM systems. The role will involve diagnosing and resolving hardware problems, installing and configuring ATM...

Provide technical support to organizations internal users of desktop applications and hardware. Answer questions related to procedures, transactions, system status, interacting with network services and application developers in order to restore service, usability, and identify problems. Under direct supervision, ists in monitoring, responding, configuring,...

Strategically manage and guide the transmission support operations for the Brigade and Battalion Headquarters, ensuring compliance with DoD and Army engineering policies.Maintain an active role in documenting transmission requests and approvals, and prepare necessary technical documentation for satellite and fiber optic systems.Assist the Communications and...

Provide Hammerspace customers with top-tier support by solving their technical issues in a timely fashionPartner with sales, product & engineering to ensure that customer’s needs are metPrioritize and drive resolution for escalated customer issuesProvide feedback to product and engineering teams on product gaps and opportunities for improvementDocument...

Technical Support: Provide first and second-line support for hardware, software, and network issues. Troubleshoot and resolve problems with desktops, laptops, printers, mobile devices, and other IT equipment.System Maintenance: Monitor and maintain computer systems and networks to ensure optimal performance and security. Perform regular updates, backups, and...

Provide first-line technical support to customers via various channels including phone, email, and chat.Diagnose and troubleshoot technical issues related to our SaaS platforms, including but not limited to software functionality, configuration, and integration.Collaborate closely with internal teams, including Product Development and QA, to escalate and...

As a Support Developer in the fintech domain, you will provide technical support, troubleshoot issues, and ensure the smooth operation of our financial services platform. You will work closely with cross-functional teams to resolve bugs, deploy fixes, and enhance system performance.

The role requires a tenacious individual to drive issues to resolution, crafting workarounds to unblock customers either independently or in partnership with product and engineering teams. Utilise your expertise to identify product and documentation enhancements, delivering them alongside the product and engineering teams. The successful candidate will...

Work with customers to provide in-depth technical troubleshooting and recommend appropriate workaround(s) and solutions for all EDB product lines and open-source PostgreSQL products.Collaborate with and mentor junior and mid-tier support engineers to triage issues.Create reproducible test cases, file development requests, and offer patches when...

Act as the primary point of contact for technical customer support issues, inquiries, and escalations, especially in early-stage and evaluation engagements.Provide timely and efficient technical support and guidance to prospects and customers.Develop and maintain strong relationships with prospects, ensuring their understanding of the value and benefits of...

Job DescriptionJob Title: Service Desk AdministratorCompany: VectrusJob Summary:We are seeking a highly skilled Service Desk Administrator to join our team at Vectrus. As a Service Desk Administrator, you will be responsible for providing technical support and assistance to our clients across the globe. You will be the first point of contact for our clients...

Job Title: Technical Operations SpecialistWe are seeking a Technical Operations Specialist to join our team at LxbfYeaa. As a key member of our field support team, you will be responsible for providing technical assistance and troubleshooting for drill bit operations.Key Responsibilities:Provide on-site technical support and troubleshooting for drill bit...

Implement and install solutions at customer's infrastructure platformsWork onsite and offsite to troubleshoot and diagnose customer-reported issues on the different implementation layersAct positively and respond promptly to the customer's requests/ticketsPrepare, review and ensure the accuracy of technical documentationConduct Preventive /...

Job SummaryAs an Engineering Support Specialist at Accor Hotels, you will play a vital role in ensuring the smooth operation of our facilities. Reporting to the Chief Engineer, you will be responsible for assisting in the issuance of work orders, compiling daily activities, and preparing maintenance reports.Key Responsibilities Assist the Chief Engineer in...

Job SummaryAs an Engineering Support Specialist at Accor Hotels, you will play a vital role in ensuring the smooth operation of our facilities. Reporting to the Chief Engineer, you will be responsible for assisting in the issuance of work orders, compiling daily activities, and preparing maintenance reports. Your strong organizational skills and attention to...

Job Title: Field Support SpecialistJob Summary: We are seeking a dedicated Field Support Specialist to join our team at LxbfYeaa. The successful candidate will provide on-site technical support, troubleshooting, and customer service for our range of drilling products.Key Responsibilities:Provide on-site technical assistance and troubleshooting for drill bit...

Job SummaryWe are seeking a highly skilled Field Engineer - Drill Bits Specialist to join our team at LxbfYeaa. The successful candidate will provide on-site technical support, troubleshooting, and customer service for our range of drilling products. Key Responsibilities:1. Provide technical assistance and troubleshooting for drill bit operations.2. Conduct...