IT PROJECT MANAGER
3 days ago
The ideal candidate will be responsible for designing, implementing, managing, and evaluating IT projects across our organization. In order to do this successfully, this person should feel comfortable handling multiple tasks at a time.
Responsibilities
- Act as the primary point of contact with the client.
- Understand the client's business needs, technical environment, and expectations.
- Build and maintain a strong relationship to ensure client satisfaction.
- Translate client requirements into clear project scope, objectives, and deliverables.
- Create detailed project plans and schedules.
- Identify dependencies, constraints, and integration points.
- Coordinate with all project stakeholders for successful delivery of project.
- Ensure scope is properly implemented and successfully delivered.
- Manage internal technical teams, third-party vendors, and subcontractors.
- Assign tasks, monitor performance, and resolve team-related issues.
- Monitor project progress against timeline and budget.
- Anticipate and manage delays or cost overruns proactively.
- Prepare reports for internal leadership and client stakeholders.
- Identify and mitigate risks early.
- Handle escalations, resolve conflicts, and ensure business continuity.
- Coordinate system testing, integration testing, and UAT with the client.
- Ensure quality assurance practices are followed.
- Prepare for smooth handover to client's operations/support team.
- Ensure all design, implementation, and training documentation is delivered.
- Comply with internal standards, client policies, and industry regulations.
- Address early operational issues and ensure solution stability.
- Collect feedback, lessons learned, and feed them into future projects.
- Contribute to improving internal processes, templates, and delivery model.
Qualifications
- Bachelor's degree or equivalent.
- Proven project management experience.
- Ability to manage multiple projects at a time.
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