Senior Training Officer
3 weeks ago
To plan, design, coordinate, and deliver the respective training programs in alignment with organization's HR and business strategy.
Technical:
- Coordinate, develop, and create training programs in line with targeted requirements.
- Provide training programs that address business and personnel requirements.
- Conduct orientation sessions and arrange on-the-job training for new hires.
- Develop metrics of measuring the effectiveness of training programs.
- Participate in the staff development programs, using knowledge of the effectiveness of methods such as classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops.
- Conduct needs analysis studies to analyze training needs and develop new training programs or modify and improve existing programs in coordination with the HR management and department heads.
- Coach and mentor, providing clear feedback and follow through to enforce and reinforce changes in performance.
- Establish and maintain an effective working relationship with department heads and managers throughout the company.
- Monitor staff performance by liaising with line managers and department heads.
- Supervise and monitor progress made via training programs or schemes.
- Assist in the creation of the yearly training calendar.
- Coordinate and schedule trainings with suppliers and third parties.
- Assist the respective party in preparation, booking, quotations, etc., of the training programs.
Job Requirements:
A. Education
- College or University Graduate (preferable higher level of education MBA, etc.).
B. Professional Experience
- From five (5) to eight (8) years' experience within the training field as related to soft skills and preferable within the luxury retail field.
- Proficiency in MS Office packages such as Word, Excel, PowerPoint, and internet and data research and interpretation.
- Knowledge of computerized information systems used in human resources applications.
- Work requires professional written and verbal communication and interpersonal skills.
- Competent in organizational development and employee relations.
- Proficiency in both Arabic and English languages.
- Physically and mentally fit for the job.
D. Required Licenses/Certifications
- Technical Training Certificates / licenses.
- Training programs certification in the retail field.
E. Training Requirements
- Refer to TNA (Training Needs Analysis).
Job Location:
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Training, Human Resources, and Strategy/Planning
Industries: Retail Luxury Goods and Jewelry, Retail Apparel and Fashion, and Retail
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