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Banquet Supervisor
1 month ago
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
A resort-like sanctuary in Kuwait's heart. Discover a modern urban sanctuary in the heart of Kuwait City: a contemporary curation of Middle Eastern architecture, dazzling art and resort-like spaciousness, where striking sculptures seamlessly merge with traditional design. In this enclave of wonder - the first and only hotel in Kuwait to receive the prestigious Forbes Five-Star rating - you'll find soaring rooftop restaurants, leisure facilities and the city's largest guest rooms. Catch up with friends in the chic surrounds of Al Soor (known as La Chocolaterie of Kuwait), relax in air-conditioned cabanas by the infinity pool, ascend to a buzzing rooftop and wander the lush adjacent parkland. And with the city's malls and souks within a few minutes' drive, you can experience all the spoils of the city without spoiling your precious relaxation time.
What You Will Do
- Create and manage team schedules while maintaining service excellence within budgeted labor costs.
- Supervise banquet setups and services, ensuring top-tier guest experiences at every event.
- Maintain cleanliness, organization, and proper maintenance of banquet spaces and equipment.
- Oversee VIP and cost-sensitive functions, ensuring exceptional execution.
- Coordinate with Catering, Stewarding, Culinary, Housekeeping, and external vendors (e.g. AV, florists, shisha services) for seamless event delivery.
- Conduct shift briefings and monthly meetings to ensure clear communication and team alignment.
- Support food & beverage service and assist in maintaining operational readiness.
- Ensure guest satisfaction through proactive communication, especially during live events.
- Handle banquet billing, ensure proper documentation, and support administrative follow-up.
- Champion safety, hygiene, and emergency procedures in all banquet operations.
- Minimum 2-3 years of banquet or F&B supervisory experience in a luxury hotel setting
- Excellent communication skills in both English and Arabic
- Strong leadership, problem-solving, and interpersonal skills
- Female candidates are preferred due to the nature of the role
- Flexible and calm under pressure, with a passion for hospitality
- Full board single accommodation in a well-equipped, high-quality staff compound
- Complimentary Discovery Nights at Four Seasons Hotels worldwide
- Regular social and sports activities
- Paid home leave tickets
- High-quality meals daily
- Complimentary transportation to and from work
- High-speed Wi-Fi in accommodation and staff buses
Hotel will apply for the Kuwait work authorization for the successful candidate.
We look forward to receiving your application
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