Operations Manager

2 weeks ago

Kuwait City, Al Asimah Client of Alliance Recruitment Agency Full time

Job Summary:
The Operations Manager will oversee and manage the daily operations of the company, ensuring smooth workflows, efficient resource utilization, and adherence to quality and compliance standards. The role requires a minimum of 10 years of relevant experience and involves a blend of strategic planning, team leadership, and performance monitoring to enhance operational efficiency.

Key Responsibilities:

  1. Overseeing Daily Operations:
    Manage day-to-day company activities, ensuring seamless operational processes.

  2. Resource Management:
    Allocate and manage personnel, equipment, and materials effectively to meet business needs.

  3. Process Improvement:
    Identify inefficiencies and implement process enhancements to optimize performance and reduce costs.

  4. Budget Management:
    Develop and monitor operational budgets, ensuring expenditures stay within financial constraints.

  5. Team Leadership:
    Hire, train, and develop employees while fostering a motivated and high-performing team.

  6. Quality Control:
    Establish and monitor quality control systems to ensure products/services meet customer expectations.

  7. Compliance and Risk Management:
    Ensure compliance with industry regulations and standards while proactively managing potential risks.

  8. Vendor Management:
    Maintain strong relationships with vendors, negotiate contracts, and ensure timely delivery of resources.

  9. Customer Service:
    Address customer concerns and ensure satisfaction through prompt issue resolution.

  10. Performance Monitoring:
    Track KPIs and operational metrics to measure success and identify areas for improvement.

Qualifications and Skills:

  • Bachelor's degree in Business Management, Information Systems, or a related field.
  • A minimum of 10 years of experience in operations management or a similar role.
  • Strong leadership, problem-solving, and analytical skills.
  • Proficiency in resource management, budgeting, and performance monitoring.
  • Excellent communication and negotiation skills.
  • Familiarity with industry regulations and compliance standards.
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