Customer Service Officer

2 weeks ago


Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

Job Responsibilities:

  • Coordinate and schedule limousine and chauffeur services efficiently
  • Monitor and dispatch drivers in real-time
  • Communicate clearly with drivers and customers to ensure on-time service
  • Track vehicle locations using GPS systems
  • Handle urgent requests, route changes, and last-minute bookings
  • Maintain accurate records of trips, schedules, and driver assignments
  • Work closely with operations, customer service, and fleet management teams

Requirements:

  • Previous experience as a dispatcher or in a similar logistics/transportation role (preferred)
  • Strong communication and multitasking skills
  • Proficient in using dispatch or GPS tracking software
  • Good knowledge of Kuwait's roads and traffic patterns
  • Ability to work in shifts, including weekends or nights if needed
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