عمليات بحث ذات صلة

Solution Architect - CCaaS Platform Transformation Location: Flexible / remote-first, with travel to Kuwait for on-site delivery when requiredContract Type: Contract Remote Status: Remote Duration (Months): 6 Lead the technical architecture for an enterprise-scale CCaaS transformation Shape the future of customer experience for a major contact centre...

BELVEDERE is seeking a Solution Architect to lead a cloud CCaaS transformation for a major client. You will own the end-to-end architecture, define technical blueprints, and guide integration across CRM, middleware, and APIs in a remote-first, contract engagement.This six-month assignment includes on-site delivery in Kuwait when required and travel...

BELVEDERE is seeking a WFM Consultant to lead the workforce management workstream for a large-scale contact centre transformation. You will design and configure forecasting, capacity planning and scheduling, and develop adherence tracking and intraday management frameworks while collaborating with Solution Architects and vendors.Remote-first with...

WFM Consultant - Contact Centre TransformationLocation: Flexible / remote-first, with travel to Kuwait for on-site delivery when requiredContract Type: ContractRemote Status: RemoteDuration (Months): 6Lead end-to-end workforce management for large-scale contact centre transformationsWork with leading WFM platforms across enterprise-level...