customer support manager

We're looking for someone who is investigative, empathetic and has great communication skills. You understand small to medium sized businesses and the functions within them. For people with strong problem-solving skills and who love providing excellent customer service for companies that use our products & services. This role collaborates with other client...

Haven Chocolate is seeking to hire a: Customer Service Manager Key Responsibilities: • Lead, supervise, and develop the Customer Service team. • Ensure high service standards and customer satisfaction. • Manage customer complaints and resolve issues effectively. • Monitor performance indicators and prepare regular reports. • Develop and improve...

Simpl!t ME is seeking an investigative and empathetic support specialist with strong communication skills to help customers understand our business software. You will work with clients across the MENA/APAC regions, becoming a subject matter expert on our applications and delivering solutions that enable their success.You will document client needs, assist...

Client of Career Hunters is seeking a CRC Manager in Kuwait City to oversee day-to-day Customer Relationship Center operations, ensuring high customer satisfaction and efficient processes. You will lead agents and staff, monitor KPIs, and coordinate with Sales, Marketing, and Finance to resolve issues.Requirements include a Bachelor's degree, 5+ years of...

DescriptionNasoft is hiring for one of its clients, a leading company specializing in Accounting and ERP Services.We are currently looking for a detail-oriented and client-focused Account Manager with a strong accounting background to manage and maintain long-term client relationships, ensure accurate account management, and facilitate smooth coordination...

We are seeking a bilingual Customer Support Agent to join our team. The ideal candidate will handle customer inquiries via email and WhatsApp, using Zendesk as the main support platform. You will be the first point of contact for customers, ensuring smooth communication, quick resolutions, and a high-quality support experience. Key Responsibilities Respond...

Description1. System ManagementProvide ongoing support and maintenance for production Satellite Applications.Troubleshoot and resolve system issues to minimize business disruption.Coordinate with external vendors for updates, patches, and enhancements.Develop and maintain support schedules with clear timelines for system changes and issue resolution. 2....

Customer Success Manager (CSM-Intermediate)A sales job for smart people who care about customer\'s satisfaction, and like software. Your primary goal is to achieve sales target by driving up customer retention and expansion. The clients this team handles can be as small as a proprietorship or thousands of employees.ResponsibilitiesAchieve monthly targetsMENA...

ResponsibilitiesAchieve monthly targetsMENA or APAC regionCustomer SatisfactionA lot to learnMaster the product/problem solverDeal with various industriesMust HaveBachelor degree, or higher1 or 2 years of experienceStrong knowledge in IT industriesNice to HaveMaintain customer relationshipWhat\'s great in the job?No outbound calls, you get leads and focus on...

A sales job for smart people who care about customers satisfaction, and like software. Your primary goal is to achieve sales target by driving up customer retention and expansion. The clients this team handles can be as small as a proprietorship or thousands of employees.ResponsibilitiesAchieve monthly targetsMENA or APAC regionCustomer satisfactionA lot to...

Job Title: Loyalty Program Manager/ Customer Success Manager Term: 12 months Location: Kuwait City Division: Cards & Payments (Retail) Reports to: Head of Product/ Head of Loyalty Relevant experience: 5–8 years in customer success for software platformsExperience with loyalty platforms customer engagement programs Mandatory requirements:Experience...

HOW AN SSA MANAGER WILL MAKE AN IMPACTMonitors and execute daily SSA operations including receiving storage issuing and turn-ins and COMSEC Conducts issuing receiving inventory management cyclic counts causative research and discrepancy resolution Processes validates and manages all supply transactions within GCSS-Army Coordinates with supported units...

Description We're looking for a passionate and customer-focused Customer Success Manager to join our growing team in Kuwait. In this role, you'll build strong client relationships, drive product adoption, and help customers achieve measurable business outcomes with our SaaS solutions. If you enjoy solving problems, delivering exceptional customer...

Monitors and execute daily SSA operations including receiving storage issuing and turn-ins and COMSEC Conducts issuing receiving inventory management cyclic counts causative research and discrepancy resolution Processes validates and manages all supply transactions within GCSS-Army Coordinates with supported units maintenance activities and higher...

Want More in Kuwait is seeking a talented and experienced Manager to oversee day-to-day operations in Al-Kuwait. The role requires leadership of the team, ensuring customer satisfaction, delegating tasks, and managing budgets with a focus on efficiency.This position offers a competitive salary of 1500 KD per month and is open to foreign applicants. Fluency...

Simpl!t ME is seeking a results-driven sales professional to grow our customer base and revenue. You will aim to meet monthly targets and expand our software solutions across SMEs and larger organizations in the MENA/APAC region.The role emphasizes customer satisfaction and deep product understanding, with direct collaboration with consultants for...

Simpl!t ME in Kuwait is seeking a results-driven sales professional to achieve monthly targets across the MENA or APAC region. You will focus on selling management software to directors of SMEs, build value, and coordinate with functional consultants to qualify and follow up.This role offers learning opportunities in IT industries, no outbound calls, and...

Group Contact Center Sales & Customer Care Manager at The Bakery in MU, KW. This Full time on site position offers great opportunities for career growth.Group Contact Center Sales & Customer Care Manager Kuwait | Group Commercial | Manager Level The Bakery is appointing a Group Contact Center Sales & Customer Care Manager to transform its current phone and...

General Dynamics Information Technology, Inc. seeks a Supply Support Activity (SSA) Manager at Camp Arifjan, Kuwait.The role oversees materiel management, warehouse operations, and customer support within a theater-level SSA in SWA, integrating stock control, GCSS-Army execution, and end-to-end supply chain oversight to ensure readiness for supported units...

1. System Management • Provide ongoing support and maintenance for production Satellite Applications. • Troubleshoot and resolve system issues to minimize business disruption. • Coordinate with external vendors for updates, patches, and enhancements. • Develop and maintain support schedules with clear timelines for system changes and issue...