customer support agent

We're looking for someone who is investigative, empathetic and has great communication skills. You understand small to medium sized businesses and the functions within them. For people with strong problem-solving skills and who love providing excellent customer service for companies that use our products & services. This role collaborates with other client...

We are seeking a bilingual Customer Support Agent to join our team. The ideal candidate will handle customer inquiries via email and WhatsApp, using Zendesk as the main support platform. You will be the first point of contact for customers, ensuring smooth communication, quick resolutions, and a high-quality support experience. Key Responsibilities Respond...

Simpl!t ME is seeking an investigative and empathetic support specialist with strong communication skills to help customers understand our business software. You will work with clients across the MENA/APAC regions, becoming a subject matter expert on our applications and delivering solutions that enable their success.You will document client needs, assist...

Bleems is looking for a bilingual Customer Support Agent in Kuwait City. The successful candidate will manage customer inquiries via email and WhatsApp, ensuring swift communication and resolutions using Zendesk. With 1–3 years of experience in customer support, preferably within SaaS or tech, applicants should possess strong communication and...

Job DescriptionTo complete customer service tasks that ensure customers have the information and assistance they need and maintain the company s positive reputationSkill RequirementsBilingual CandidateHigh School or secretarial certificationStrong English and Arabic language skills written and spoken1 to 2 Years of experience as a Call Center...

Zain is the pioneer of mobile telecommunications in the Middle East. We began life in 1983 in Kuwait as the region’s first mobile operator, and since the initiation of our expansion strategy in 2003, we have expanded rapidly. Read more here: https://zain.com/en/about-us/overview About the Role Zain Kuwait is actively recruiting for a Contact Center Agent....

Join a dedicated on-site telesales squad supporting a leading Kuwaiti bank's consumer cards business As a Cards Telesales Agent you will convert qualified leads into activated engaged cardholders playing a direct visible role in the bank's growth in the local market You will work with warm pre-screened leads be equipped with proven scripts and product...

We are looking for a passionate Agentic AI Developer to design and implement real-world AI solutions using modern Agentic AI frameworks, and leading LLMs. The ideal candidate should have strong Python and software development skills, with hands-on experience building AI agents, integrating enterprise systems, and delivering practical, production-ready AI...

Job Titles: Cards Telesales Agent Term: 12 months Location: Kuwait City, Kuwait- Onsite  Division: Cards & Payments/ Retail Banking  Reports to: Team Lead, Cards Telesales  Relevant experience: 2–4 years in banking or financial services telesales, with direct exposure to credit card acquisition, cross-sell, or contact-centre-based consumer...

As a Front Desk Agent, you are responsible for providing a warm and welcoming experience to guests during their stay. Your primary focus is to efficiently handle check-in and check-out processes, respond to guest inquiries, and ensure a smooth and positive experience throughout their visit. Additionally, you will maintain accurate guest records, handle...

United Real Estate Company seeks a customer service focused Call Center Agent to ensure customers have access to information and assistance, helping maintain the company’s positive reputation.The role requires bilingual abilities, strong English and Arabic language skills, and 1–2 years of call center experience, with duties including handling calls,...

Client of Career Hunters is seeking a CRC Manager in Kuwait City to oversee day-to-day Customer Relationship Center operations, ensuring high customer satisfaction and efficient processes. You will lead agents and staff, monitor KPIs, and coordinate with Sales, Marketing, and Finance to resolve issues.Requirements include a Bachelor's degree, 5+ years of...

Travel Agent vacancy in Al-Kuwait Kuwait We are looking for a professional and experienced Travel Agent to join our team in Al-Kuwait. The ideal candidate should have at least 2 years of experience in this field and have a good understanding of the travel industry. As a Travel Agent, you will be responsible for providing our customers with the best travel...

Job Title: Contact Center AgentJob Code: CCA-001Grade: A5Department: Patient Access ServicesYour Impact≥ 90 % first-call resolution rate within defined service levels≥ 95 % customer satisfaction score100 % accurate call documentation & data entryWhat you will doInbound & Outbound Support: Handle calls, emails, and chats professionally; follow approved...

Travel Agent job in Al-Kuwait Kuwait Position Title: Travel Agent Location: Al-Kuwait Salary: 1300 KD Job Description We are looking for an experienced Travel Agent to join our team in Al-Kuwait. This position offers a salary of 1300 KD. We are open to considering immigrants for this role. The successful candidate will be responsible for helping customers...

Travel Agent job vacancy in Al-Kuwait Kuwait Job Title: Travel Agent Location: Al-Kuwait Salary: 1400 KWD per month We are looking for an experienced and enthusiastic Travel Agent to join our team in Al-Kuwait. The successful candidate will be responsible for providing professional travel advice, assistance, and services to our customers. The Travel Agent...

Haven Chocolate is seeking to hire a: Customer Service Manager Key Responsibilities: • Lead, supervise, and develop the Customer Service team. • Ensure high service standards and customer satisfaction. • Manage customer complaints and resolve issues effectively. • Monitor performance indicators and prepare regular reports. • Develop and improve...

Travel Agent vacancy in Al-Kuwait KuwaitJob Description:We are looking for an experienced Travel Agent to join our team in Al-Kuwait. The ideal candidate will have excellent customer service skills and be comfortable working in a fast-paced environment. We are ready to consider an immigrant with minimal work experience.The successful applicant will be...

Travel Agent job vacancy in Al-Kuwait Kuwait, job requirements and qualifications, and application instructions.Job SummaryWe are looking for a motivated and experienced Travel Agent to join our team in Al-Kuwait. As a Travel Agent, you will be responsible for booking tickets, reservations, and other travel services for our customers. You should be...

Kuwait OFW is seeking a Service QA Specialist to own the quality assurance framework for customer interactions in Kuwait. You will conduct QA audits, analyze performance data, and support agent training under the DCEO, ensuring service quality and SLA adherence.The role emphasizes reducing handling time, improving CSAT and NPS, and ensuring CRM and...