agent services

Job Description Exceptional Hospitality Starts with You. Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Guest Service Agent, you’re not just ensuring a seamless check‑in and check‑out process – you’re spreading the light and warmth of hospitality by...

Job Description Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Guest Services Agent Front Desk, you’re not just supporting guest services operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the...

Key roles and responsibilities Competencies Resilience/Adaptability L1Team Work L1Accountability & Ownership L1Communication Skills L1Dependable L1Negotiation & Persuasion L1Customer Focus L1Result Orientation L1CustomerService Oriented L1

Call Center Agent Job Responsibilities: Obtains client information by answering telephone calls & answering (live chat) as per company policy.Informs clients by explaining procedures, answering questions & providing information.Maintains communication equipment by reporting problems.Maintains and improves quality results by adhering to standards and...

Join a dedicated on-site telesales squad supporting a leading Kuwaiti bank's consumer cards business As a Cards Telesales Agent you will convert qualified leads into activated engaged cardholders playing a direct visible role in the bank's growth in the local market You will work with warm pre-screened leads be equipped with proven scripts and product...

Job Titles: Cards Telesales Agent Term: 12 months Location: Kuwait City, Kuwait- Onsite  Division: Cards & Payments/ Retail Banking  Reports to: Team Lead, Cards Telesales  Relevant experience: 2–4 years in banking or financial services telesales, with direct exposure to credit card acquisition, cross-sell, or contact-centre-based consumer...

DescriptionClub Floor Agent – European Are you polished, guest-focused, and passionate about delivering personalized luxury service? We are looking for a Club Floor Agent – European who will provide an elevated, bespoke experience to our Club Floor guests, ensuring exclusivity, comfort, and exceptional attention to detail at every touchpoint. A little...

Job DescriptionTo complete customer service tasks that ensure customers have the information and assistance they need and maintain the company s positive reputationSkill RequirementsBilingual CandidateHigh School or secretarial certificationStrong English and Arabic language skills written and spoken1 to 2 Years of experience as a Call Center...

Job Description Exceptional Hospitality Starts with You. Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Reservations Agent, you’re not just handling booking inquiries – you’re spreading the light and warmth of hospitality by delivering memorable...

Job Description To complete customer service tasks that ensure customers have the information and assistance they need and maintain the company’s positive reputation. Responsibilities Handle inbound and outbound calls. Identify the needs of customers, provide accurate solutions, and give satisfactory answers to their queries, concerns, and complaints as...

Zain is the pioneer of mobile telecommunications in the Middle East. We began life in 1983 in Kuwait as the region’s first mobile operator, and since the initiation of our expansion strategy in 2003, we have expanded rapidly. Read more here: https://zain.com/en/about-us/overview About the Role Zain Kuwait is actively recruiting for a Contact Center Agent....

DescriptionGuest Experience Agent  Description for Internal and External Candidates Are you a guest-focused professional with excellent communication skills and a passion for service excellence? We are looking for a Guest Experience Agent who will be the voice and face of the hotel, ensuring every guest interaction is handled with care, efficiency, and True...

Description POSITION SUMMARY   Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer...

Reservation Agent & Reservation Supervisor (Arabic Speaking) - Kuwait Do you thrive in a dynamic environment and possess a passion for exceeding guest expectations? Are you a detail-oriented individual with exceptional communication skills and fluency in Arabic? If you have experience in a 5-star hotel setting and a desire to build a rewarding career in...

Additional Information Job Number 26106935 Job Category Reservations Location Al Shuhada Street, Kuwait City, Kuwait, Kuwait, 15463VIEW ON MAP Schedule Full Time Located Remotely? N Position Type Non-Management Position Summary Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and...

Card Telesales AgentAbout the job Card Telesales AgentJob Titles: Cards Telesales AgentTerm: 12 monthsLocation: Kuwait City, Kuwait- OnsiteDivision: Cards & Payments/ Retail BankingReports to: Team Lead, Cards TelesalesRelevant experience: 2-4 years in banking or financial services telesales, with direct exposure to credit card acquisition, cross-sell, or...

Job Summary Call Centre Agent is responsible for responding to customer calls and providing a positive, efficient customer experience and ensuring high customer satisfaction Job Responsibilities Comply with staffing schedules and break allowances Provide customers with accurate information at all times Address the customers in a friendly tone and provide...

Job description: Job Summary Call Centre Agent is responsible for responding to customer calls and providing a positive, efficient customer experience and ensuring high customer satisfaction Job Responsibilities Comply with staffing schedules and break allowances Provide customers with accurate information at all times Address the customers in a friendly...

Long Description Job Summary Call Centre Agent is responsible for responding to customer calls and providing a positive, efficient customer experience and ensuring high customer satisfaction Job Responsibilities Comply with staffing schedules and break allowances Provide customers with accurate information at all times Address the customers in a friendly...

United Real Estate Company seeks a customer service focused Call Center Agent to ensure customers have access to information and assistance, helping maintain the company’s positive reputation.The role requires bilingual abilities, strong English and Arabic language skills, and 1–2 years of call center experience, with duties including handling calls,...