Sales Consultant

2 weeks ago

Kuwait City, Al Asimah Al Mulla Group Full time 8,000 - 12,000 per year
Responsibilities


•Approach, greet, and help customers entering the showroom according to the company brand image.

•Assist the customers in selecting available products by undertaking an in-depth needs analysis.

•Explain vehicle performance, product details, features, and benefits according to the sales process.

•Offer and accompany the customer in test driving vehicles according to the test drive process.

•Ensure smooth completion of the sales contract and associated documentation.

•Promote and up sell products and services

•Introduce finance and insurance products during the sales process and support implementation of finance and insurance campaigns.

•Facilitate that the F&I department receives sufficient customer information for a smooth hand-over.

•Facilitate that relevant paperwork, car registration and/or insurance documentation is completed according to the distributor policies.

•Organize the hand-over of the vehicle according to the distributor policy.

•Introduce the customer to the After-Sales department.

•Handle customer complaints tactfully and promptly according to the distributor policies and escalate difficult cases immediately to the Supervisor/Sales Manager.

•Gain expert product knowledge on features and accessories and update this regularly

Job Requirements
Educational Qualifications

Education Degree

: Bachelor

Major

: Business Administration, Marketing, or a related field

Experience

Years of Experience

: 2 - 5 Years

Field of Experience

: Experience in a Sales role in automotive, luxury goods and/or premium service industry

Skills


•Strong bilingual communication and interpersonal skills.

•Ability to handle queries and complicated customer complaints professionally.

•Proficiency in using MS software and tools.

•Excellent organizational skills and attention to detail.

•Ability to upsell products effectively.

•Demonstrate team spirit and cooperation

Other Requirements

Gender

: Any

Age

: Years

Preferred Language

: Arabic, English

Duty Shift / Timings

: One Shift / 11:00 am - 08:00 pm

Salary & Benefits

Salary

: Attractive Salary

Other Benefits

: As per the company policy

Job Remarks

Job Country

: Kuwait

Nationality

: Kuwait

Career Level

: Mid-Career

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