Senior Retail Food Operations Manager

7 days ago


Kuwait City, Al Asimah IKEA Full time

**Company Overview**

IKEA is a global leader in home furnishings, dedicated to creating a better everyday life for the many people. We achieve this by offering a wide range of well-designed, functional products at affordable prices.

**Job Description**

As an IKEA Food Manager, you will play a crucial role in driving the success of our restaurants and cafes. Your primary focus will be on ensuring food safety while also developing and implementing strategies to grow sales and improve customer experience.

You will work closely with the Commercial Activity Leader/Local Marketing team to create and execute marketing campaigns that showcase our food offerings and attract customers to our stores.

Key responsibilities include:

  • Developing and implementing a clear IKEA Food action plan to drive sales growth and improve customer satisfaction
  • Coordinating with the Communication & Interior Design department to contribute to in-store activities and marketing initiatives
  • Ensuring proper planning and implementation of menu changes and promotions
  • Maximizing commerciality through data-driven decision making and effective inventory management

**Required Skills and Qualifications**

To succeed in this role, you will need:

  • Postgraduate degree or equivalent in Hotel Management or a related field
  • Minimum 4 years of experience in a managerial role, preferably in the hospitality industry
  • Proven track record of driving sales growth and improving customer experience
  • Strong analytical skills, cost consciousness, and excellent communication skills
  • Competence in problem solving, conflict, and crisis management

**Benefits**

We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.



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