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Operations Director
1 day ago
Tiqmo is a leading fintech company that seeks to hire an experienced Assistant Vice President, Operations to oversee the day-to-day operations of our organization.
The successful candidate will be responsible for ensuring that our company's operations are efficient, effective, and aligned with our strategic goals. They will manage the operations team, develop and implement operational policies and procedures, and ensure compliance with regulatory requirements.
Key Responsibilities- Manage the day-to-day operations of the company, including overseeing the operations team, developing and implementing operational policies and procedures, and ensuring compliance with regulatory requirements.
- Develop and implement strategies to improve operational efficiency and effectiveness, reduce costs, and increase revenue.
- Collaborate with other departments to ensure that operations are aligned with the company's strategic goals.
- Develop and monitor key performance indicators (KPIs) to track the performance of the operations team and identify areas for improvement.
- Oversee the customer service team, ensuring that they address customer needs across all contact touch points and maximize customer satisfaction.
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