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Coffee Shop Operations Director
15 hours ago
As the Coffee Shop Operations Director at 20 Grams, you will be responsible for overseeing the overall operation of our coffee shop, ensuring seamless delivery of exceptional customer experiences.
Key Responsibilities:
- Develop and implement operational strategies to enhance efficiency and productivity.
- Manage inventory and supply chain logistics to maintain high product quality and consistency.
- Collaborate with the management team to develop and implement customer loyalty programs.
- Ensure adherence to health and safety regulations in food preparation and presentation.
The ideal candidate has extensive experience in coffee shop operations, strong leadership skills, and excellent analytical and problem-solving skills.
Operational Objectives:Key objectives include:
- Increasing efficiency and productivity through streamlined processes.
- Improving customer satisfaction through exceptional service and product quality.
- Maintaining high levels of staff engagement and motivation.
Required Skills and Qualifications:
- Extensive experience in coffee shop operations.
- Strong leadership skills with ability to motivate and train team members.
- Excellent analytical and problem-solving skills.
At 20 Grams, we offer a competitive compensation package and opportunities for professional growth and development within a dynamic and supportive team.
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