Emergency Response Coordinator

1 day ago


Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

Job Summary

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This position is a critical component of our emergency response team, providing timely and effective support to Police, Fire, and Emergency Medical Services. The ideal candidate will possess excellent communication skills, the ability to remain calm under pressure, and a strong commitment to public service.

Duties and Responsibilities

  • Function as a call-taker telecommunicator, receiving and managing requests for emergency services responses.
  • Dispatch emergency personnel to situations requiring critical response, utilizing knowledge of local geography and traffic patterns to ensure efficient response times.
  • Provide medical pre-arrival instructions to callers, using expertise in emergency medical procedures to improve patient outcomes.
  • Verify assignment locations with emergency personnel, ensuring accurate and timely response to emergencies.

Requirements

  • High school diploma or equivalent required; one-year related experience may be substituted for one year of education.
  • CAC eligibility and/or ability to obtain a Common Access Card (CAC) mandatory.
  • U.S. citizenship and active Secret Clearance required.
  • International Fire Service Accreditation Congress (IFSAC) or Proboard Hazmat Materials Awareness certification preferred.
  • American Heart Association CPR certification and Emergency Medical Dispatch (EMD) Certification within 30 days from hire date.
  • Excellent communication and interpersonal skills, with ability to work effectively in high-pressure situations.
  • Strong analytical and problem-solving skills, with ability to prioritize tasks and manage multiple responsibilities.

Working Conditions

  • The worker is subject to extreme heat, temperatures above 100 degrees for periods of more than one hour.
  • The worker is subject to noise, sufficient to cause shouting in order to be heard above ambient noise level.
  • The worker is subject to hazards, including physical conditions such as proximity to moving mechanical parts, electrical current, and exposure to chemicals.

Physical Requirements

  • Light work, exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.

We value diversity and inclusion in our workplace, and are committed to creating an environment where all employees feel valued and respected. We are an Equal Opportunity/Affirmative Action Employer, and welcome applications from qualified candidates regardless of race, color, religion, age, sex, national origin, protected veteran status, or status as an individual with a disability.



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