Telephone Services Supervisor

19 hours ago


Kuwait City, Al Asimah Vectrus Full time
Job Overview

We are seeking a highly skilled and experienced Telephone Services Supervisor to join our team at Vectrus. As a key member of our organization, you will play a vital role in ensuring the smooth operation of our telephone services.

Responsibilities

As a Telephone Services Supervisor, you will be responsible for managing a team of employees who provide telephone services to our customers. Your primary duties will include:

• Managing and maintaining accurate records of telephone bills and payments

• Coordinating with the Service Support Department Manager to ensure timely delivery of reports and other documents

• Conducting regular audits to ensure compliance with company policies and procedures

• Providing training and guidance to new employees to ensure they are equipped to perform their duties effectively

• Collaborating with other departments to resolve issues and improve overall service quality

Requirements

To be successful in this role, you will need to possess the following skills and qualifications:

• 3-5 years' experience analyzing financial information and preparing financial reports

• 2 years' experience in supervisory or management roles

• Excellent communication and interpersonal skills

• Ability to work independently and as part of a team

• Strong organizational and time management skills

Benefits

We offer a comprehensive benefits package that includes medical, dental, and vision insurance, as well as a 401(k) plan. We also offer opportunities for professional growth and development, as well as a collaborative and supportive work environment.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position requires light work, exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.

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