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Training Program Manager

3 weeks ago


Kuwait City, Al Asimah beBee Careers Full time
Job Title:

Learning & Development Specialist

About the Role:

We are seeking a dynamic professional to design and deliver impactful training programs for front-line staff in our organization. The ideal candidate will focus on enhancing product knowledge, customer service, and soft skills, ensuring a premium customer experience across all touchpoints.

Key Responsibilities:
  • Develop and facilitate engaging training sessions on product knowledge, styling, customer service, and interpersonal skills.
  • Assess training needs through feedback, store visits, and performance metrics.
  • Collaborate with store managers and brand teams to align training with business goals.
  • Monitor and evaluate the effectiveness of training programs, adjusting content as needed.
  • Maintain training materials and support resources up to date and relevant.
Requirements:
  • Proven experience in L&D, preferably in fashion retail or a similar customer-focused environment.
  • Strong presentation, communication, and facilitation skills.
  • Bilingual proficiency (English) is required.
  • Passion for fashion, customer experience, and staff development.