Technical Support Specialist for Healthcare Operations
17 hours ago
HealthCare Dynamics Gen. Trading Company W.L.L is seeking a skilled Technical Support Specialist to join our team. This role is responsible for providing exceptional technical support to end-users, ensuring their productivity and satisfaction.
Key Responsibilities:
• Respond to and resolve technical issues related to computer and networking problems of moderate to complex nature.
• Perform restorative and maintenance actions remotely or on-site to resolve user issues using basic troubleshooting and technical skills.
• Identify and troubleshoot root causes of problems, utilizing knowledge and experience with various systems, software, and hardware.
• Maintain accurate records of user issues and resolutions within the tracking system, adhering to policies and standards.
Requirements:
• Bachelor's degree in a related field of study is highly desirable.
• Experience with business applications and/or related work is essential.
• Strong technical skills and ability to operate/use relevant systems, software, and hardware.
• Ability to work in a contingency location with potentially adverse living and working conditions.
• Must be able to obtain an official US Passport and pass military medical requirements.
• Minimum one-year deployment assignment.
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