Technical Support Specialist for Healthcare Operations

17 hours ago


Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time
Job Overview

HealthCare Dynamics Gen. Trading Company W.L.L is seeking a skilled Technical Support Specialist to join our team. This role is responsible for providing exceptional technical support to end-users, ensuring their productivity and satisfaction.

Key Responsibilities:
• Respond to and resolve technical issues related to computer and networking problems of moderate to complex nature.
• Perform restorative and maintenance actions remotely or on-site to resolve user issues using basic troubleshooting and technical skills.
• Identify and troubleshoot root causes of problems, utilizing knowledge and experience with various systems, software, and hardware.
• Maintain accurate records of user issues and resolutions within the tracking system, adhering to policies and standards.

Requirements:
• Bachelor's degree in a related field of study is highly desirable.
• Experience with business applications and/or related work is essential.
• Strong technical skills and ability to operate/use relevant systems, software, and hardware.
• Ability to work in a contingency location with potentially adverse living and working conditions.
• Must be able to obtain an official US Passport and pass military medical requirements.
• Minimum one-year deployment assignment.

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