Database System Specialist

2 days ago


Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

Job Title: Database System Specialist

Overview

HealthCare Dynamics Gen. Trading Company W.L.L is seeking a highly skilled Database System Specialist to join our team.

Key Responsibilities
  • Oversee daily operations of Oracle Symphony POS system, ensuring system reliability through regular maintenance, updates, and troubleshooting.
  • Coordinate with Oracle support for advanced troubleshooting and system updates.
  • Customize and optimize POS system to improve customer service and operational efficiency.
  • Manage user accounts and access permissions for the POS system.
  • Integrate Oracle Symphony POS system with inventory management software, monitoring inventory levels and ensuring accurate tracking and reporting.
  • Develop and implement inventory management best practices.
  • Provide technical support to staff for Oracle Symphony POS and inventory management systems, conducting training sessions for new employees and ongoing training for existing staff.
  • Create and maintain documentation for system processes and procedures.
  • Lead and participate in projects related to system upgrades, new feature implementations, and process improvements, working closely with cross-functional teams to ensure project goals are met on time and within budget.
  • Act as primary point of contact with Oracle and other related vendors, managing vendor relationships and service contracts to ensure optimal support and services.
Requirements
  • Bachelor's degree in Information Technology, Computer Science, or related field.
  • Minimum of 7 years of experience working with Oracle Hospitality systems, particularly Oracle Symphony POS.
  • Strong understanding of inventory management systems and processes.
  • Excellent troubleshooting and problem-solving skills.
  • Ability to manage multiple tasks and projects simultaneously.
  • Strong communication and interpersonal skills.
  • Experience in the F&B industry is highly desirable.
Working Conditions

This position may require occasional evening or weekend work to support system updates or resolve critical issues, and must be able to travel to different company locations as needed.



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