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Commercial Support Lead
3 weeks ago
About the Job:
We are seeking an experienced commercial support lead to join our team. As a key member of our organization, you will be responsible for driving sales excellence and channel growth in our postpaid business.
Main Responsibilities:
Develop and execute strategies to grow postpaid channels, including tele-marketing, community, VIP, D2C, modern trade, and new channels.
Monitor sales quality, design channel schemes, manage sales budgets, provide early indicators on market trends, benchmark performance against competition, and recommend actions to achieve sales excellence.
Drive postpaid app penetration across channels, ensuring seamless customer experiences and maximizing revenue opportunities.
Closely collaborate with internal teams, including finance, marketing, BI, and technology, to provide actionable insights on cost of sales and channel profitability analysis.
Work closely with sales channel managers to ensure that sales quality and KPIs are met, driving productivity enhancements and campaign efficiency improvements.