Technical Service Delivery Specialist

15 hours ago


Al Ahmadi, Al Aḩmadī, Kuwait HealthCare Dynamics Gen. Trading Company W.L.L Full time

Job Description:

Company Overview

HealthCare Dynamics Gen. Trading Company W.L.L is a leading provider of PSD services, committed to delivering safe, efficient, and reliable solutions to its customers.

Key Responsibilities

The Technical Service Delivery Specialist plays a vital role in ensuring the successful execution of service delivery to our customers. This includes:

  1. Delivering accurate and timely job outcomes that meet customer expectations.
  2. Executing service delivery plans and coordinating with cross-functional teams to ensure seamless operations.
  3. Participating in risk analysis and quality improvement initiatives to identify areas for enhancement and implement process improvements.
  4. Collaborating with Design/Technical Engineers to develop and implement technical programs and bids.
  5. Developing and maintaining customer relationships to promote company products and services.
  6. Ensuring compliance with company standards and regulatory requirements through regular audits and self-assessments.
  7. Leading service quality meetings with customers to discuss performance and implement action plans.
  8. Contributing to HSE and Quality initiatives to drive continuous improvement.
  9. Maintaining up-to-date knowledge of safety procedures and adhering to PPE guidelines.
  10. Providing backup support to Job Delivery Leads and PSD Managers as needed.
Requirements

To succeed in this role, the ideal candidate will possess:

  • Strong technical skills and experience in PSD delivery.
  • Excellent communication and interpersonal skills to effectively collaborate with customers and internal stakeholders.
  • A proactive approach to identifying opportunities for improvement and implementing process changes.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Strong problem-solving skills to resolve complex issues.
What We Offer

We offer a dynamic work environment, competitive compensation package, and opportunities for growth and development. If you are a motivated and results-driven individual who is passionate about delivering exceptional service, we encourage you to apply.



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