
Technical Service Delivery Specialist
15 hours ago
Job Description:
Company OverviewHealthCare Dynamics Gen. Trading Company W.L.L is a leading provider of PSD services, committed to delivering safe, efficient, and reliable solutions to its customers.
Key ResponsibilitiesThe Technical Service Delivery Specialist plays a vital role in ensuring the successful execution of service delivery to our customers. This includes:
- Delivering accurate and timely job outcomes that meet customer expectations.
- Executing service delivery plans and coordinating with cross-functional teams to ensure seamless operations.
- Participating in risk analysis and quality improvement initiatives to identify areas for enhancement and implement process improvements.
- Collaborating with Design/Technical Engineers to develop and implement technical programs and bids.
- Developing and maintaining customer relationships to promote company products and services.
- Ensuring compliance with company standards and regulatory requirements through regular audits and self-assessments.
- Leading service quality meetings with customers to discuss performance and implement action plans.
- Contributing to HSE and Quality initiatives to drive continuous improvement.
- Maintaining up-to-date knowledge of safety procedures and adhering to PPE guidelines.
- Providing backup support to Job Delivery Leads and PSD Managers as needed.
To succeed in this role, the ideal candidate will possess:
- Strong technical skills and experience in PSD delivery.
- Excellent communication and interpersonal skills to effectively collaborate with customers and internal stakeholders.
- A proactive approach to identifying opportunities for improvement and implementing process changes.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Strong problem-solving skills to resolve complex issues.
We offer a dynamic work environment, competitive compensation package, and opportunities for growth and development. If you are a motivated and results-driven individual who is passionate about delivering exceptional service, we encourage you to apply.
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