Service Delivery Specialist

8 hours ago


Al Ahmadi, Al Aḩmadī, Kuwait HealthCare Dynamics Gen. Trading Company W.L.L Full time

HealthCare Dynamics Gen. Trading Company W.L.L seeks a highly motivated and detail-oriented Service Delivery Specialist to join our team.

About the Role:
  • The ideal candidate will be responsible for ensuring safe, efficient, and reliable service delivery to customers.

In this role, you will identify opportunities to improve service delivery, implement standard work, and manage risk during service delivery.

Key Responsibilities:
  • Ensure job deliverables are accurate and delivered on time.
  • Execute service delivery to the customer.
  • Participate in job risk analysis and continual improvement programs.
  • Assist the Design/Technical Engineer with implementing technical programs and bids.
  • Develop customer contacts to promote company products and services.
  • Ensure company and regulatory standard compliance by implementing the Compliance Assessment Tool (CAT), self-assessments, and wellsite inspections.
  • Lead Service Quality Meetings with customers and improve performance using action plans.
  • Participate in HSE and Quality initiatives.
  • Wear PPE and observe HSE policies.
  • Maintain the required safety training.
  • Provide backup to the Job Delivery Lead and PSD Managers in their absence.

We offer a competitive compensation package and opportunities for growth and development.



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