Technical Support Specialist

5 days ago


Kuwait City, Al Asimah beBee Careers Full time

Job Summary

Technical Support Specialist - Healthcare

We are seeking a highly motivated and experienced Technical Support Specialist to join our healthcare team. As a key member of our IT department, you will be responsible for providing technical support services to ensure the efficient use of our Health Information System.

Your duties will include administering and coordinating system maintenance activities, assisting clients in generating reports using SQL queries, and providing advice on system functions to users. You will also be responsible for documenting system amendments, testing system compatibility with new OS releases, and adhering to internal policies.

To succeed in this role, you will need a Bachelor's degree in Computer Engineering or Computer Science, proficient in Windows Server 2012/2016/2019 administration and SQL Database Administration. Microsoft System Administration and ITIL certification is also required. Additionally, you will need adequate SQL knowledge and programming skills, preferably MEDITECH HIS Training and Certification.

Key Responsibilities
  • Providing technical support services to ensure the efficient use of the Health Information System
  • Administering and coordinating system maintenance activities
  • Assisting clients in generating reports using SQL queries from the database
  • Documenting system amendments
  • Testing system compatibility with new OS release


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