
Shopping Mall Operations Manager
1 day ago
Key Accountabilities
The Shopping Mall Operations Manager will be responsible for managing the day-to-day operations of the shopping mall, ensuring that all areas of the mall are running smoothly and efficiently.
Main Responsibilities:
- Maintenance and Repair: Coordinate maintenance, repair, and cleaning services to ensure the mall remains presentable and operational at all times.
- Tenant Support: Provide support to tenants with operational challenges, lease renewals, and marketing efforts.
- Customer Engagement: Coordinate events, promotions, and activities to engage shoppers and drive foot traffic.
- Security and Safety: Work with security teams to ensure a safe shopping environment, addressing any security concerns or incidents.
- Marketing Strategies: Develop and implement marketing strategies to increase foot traffic and sales.
- Financial Oversight: Oversee budget management, including expenses related to staffing and marketing activities.
- Performance Reporting: Prepare reports on mall performance, including financials and customer feedback.
Essential Skills and Qualifications
- Bachelor's degree in Business Administration, Marketing, Real Estate, or a related field.
- 5+ years in retail center management, including leadership and operational experience.
- Bilingual - fluent English and Arabic required.
- Proficient in Microsoft Office Suite and retail management software.
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