Critical Response Coordinator

8 hours ago


Kuwait City, Al Asimah Vectrus Full time
Key Responsibilities:

As an Emergency Services Dispatcher Lead, you will be responsible for:

  • Receiving, recording, and effectively managing emergency calls from the public
  • Dispatching emergency personnel to situations requiring critical response
  • Providing pre-arrival medical instructions to callers
  • Leading a team of dispatchers in providing effective emergency response services

Additionally, you will be responsible for maintaining accurate records and reports related to emergency responses. You will work closely with emergency responders and other stakeholders to ensure that emergency calls are responded to in a timely and effective manner.

Successful candidates will have a minimum of one year of experience as a Police, Fire, or EMS dispatcher, with a proven track record of providing exceptional customer service and working well under stress. A background in Emergency Medical Dispatch (EMD) Certification and Telecommunicator I/II certification is highly desirable.



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