Operations Quality Assurance Manager

4 days ago


Kuwait City, Al Asimah Calling Marilyn Full time

Company Overview:

Calling Marilyn is a high-end photobooth company renowned for its luxury branding, premium quality, and immersive experiences.

We specialize in delivering beautifully crafted photobooths to events, ensuring a flawless and memorable experience for our clients.

Job Description:

We are seeking an experienced and detail-oriented Operations & Quality Manager to oversee the production, logistics, and quality control of our photobooth operations.

The ideal candidate will ensure all photobooths meet our high standards of quality, safety, and customer satisfaction.

Main Responsibilities:

Quality Control in Booth Production:

Oversight of the build process to ensure materials, structural integrity, and finishing details align with brand standards.

Implementation of checkpoints during the build process and final inspections before deployment.

Logistics & Operations Management:

Development and maintenance of standard operating procedures (SOPs) for photobooth setup, teardown, and safe transportation.

Smooth delivery and installation of booths at event locations, coordinating with team members and external vendors.

Communication with Event Teams:

Main point of contact with event coordinators, confirming space requirements, setup logistics, and aesthetic alignment.

Preparation and sharing of clear, detailed instructions with the team for each event setup.

Customer Experience Management:

Client communication before and after events to ensure satisfaction and gather feedback.

Addressing and resolving any issues related to booth performance, setup, or quality.

Safety & Compliance:

Performance of safety checks on all photobooths, focusing on electrical safety and structural integrity.

Development of safety protocols and adherence by the team during booth setups.



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