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Housekeeping Department Head
3 weeks ago
The Housekeeping Team Lead will be responsible for overseeing the day-to-day operations of our housekeeping department. This individual will supervise and train housekeeping staff, ensuring they are equipped to deliver exceptional cleanliness and efficiency.
Key Responsibilities:- Schedule Management: Create and maintain work schedules to ensure adequate staffing levels meet operational needs.
- Team Guidance: Provide guidance and support to housekeeping staff to enhance their performance and job satisfaction.
- Conflict Resolution: Address and resolve staff conflicts in a timely and professional manner.
- Guest Satisfaction: Ensure guest complaints regarding housekeeping services are promptly addressed.
- Cleanliness Standards: Inspect assigned areas to guarantee adherence to established standards of cleanliness.
- Inventory Management: Monitor and maintain inventory of cleaning supplies and equipment, placing orders as needed.
Requirements:
- A high school diploma or equivalent; an associate's or bachelor's degree in hospitality management or a related field is highly desirable.
- Proven experience in housekeeping, with supervisory experience preferred.
- Strong knowledge of cleaning techniques, products, and equipment.
- Excellent organizational and time-management skills.
- Strong leadership and communication skills.
About Us:
We are seeking a skilled and motivated leader to join our team. If you have a passion for delivering exceptional customer service and leading a team to success, we encourage you to apply.