Telecoms Messaging Analyst Expert

18 hours ago


Kuwait City, Al Asimah Zain Bahrain Full time
About the Job

We are seeking a highly skilled Bulk SMS Analyst to join our team. The ideal candidate will have a strong background in A2P SMS technologies, regulations, and best practices.

Responsibilities include managing A2P SMS aggregators, developing tailored solutions for clients, and staying updated on SMS market trends.

Strong communication and interpersonal skills are essential for building rapport with clients and internal teams.

A proactive approach to client satisfaction, exceptional problem-solving abilities, and proficiency in Power BI software and Microsoft Office Suite are also required.

  • Develop and implement strategies to improve SMS business operations.
  • Manage A2P SMS aggregators and develop tailored solutions for clients.
  • Collaborate with cross-function teams to investigate traffic drops and ensure timely resolutions.
Requirements
  • Bachelor's Degree in Business Administration or a related field.
  • +2 years experience in account management or client-facing roles within telecommunications or mobile messaging business.


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