Customer Service Manager

3 days ago


Kuwait City, Al Asimah Ooredoo Full time

The successful candidate will lead a team of customer service experts in B2B support.

Role Overview:

This Senior Executive position requires exceptional leadership skills, strategic thinking, and the ability to drive results-oriented initiatives.

Responsibilities:
  • Direct and manage a team of customer service professionals.
  • Develop and implement effective strategies to improve customer satisfaction and loyalty.
  • Collaborate with internal stakeholders to identify opportunities for growth and improvement.
  • Drive business outcomes through data-driven decision-making and analytical expertise.
  • Cultivate a positive and inclusive work environment that fosters innovation and teamwork.


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