Technology Service Delivery Director

21 hours ago


Kuwait City, Al Asimah TheKuwaitiDanishDairyCompany Full time
Core Competencies

This role requires a highly motivated and organized individual with excellent communication skills, who can lead and motivate a team to achieve outstanding results.

Responsibilities
  1. Manage changes to the project portfolio, ensuring that changes are assessed, approved, and communicated effectively.
  2. Promote and implement continuous improvement initiatives.
  3. Continuously analyze service desk metrics and customer feedback.
Requirements
  • Proven track record of successfully managing complex projects and portfolios.
  • Strong analytical and problem-solving skills, with the ability to identify and mitigate risks.
  • Experience working in a similar role, preferably in an IT industry setting.


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