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Excellence in Maintenance Leadership
2 weeks ago
Job Title:
A Manager for Maintenance Excellence- Key Responsibilities:
- Innovate and implement maintenance strategies aligned with corporate objectives, ensuring timely delivery and high quality standards.
- Plan and manage preventive and corrective maintenance for client projects, focusing on efficiency and customer satisfaction.
- Monitor key performance indicators (KPIs), including response time, fix rate, and client satisfaction.
- Skillfully supervise engineers, technicians, and helpers, promoting competency development and high performance.
- Allocate personnel based on job priority and technician expertise to maximize productivity.
- Conduct regular training sessions and safety briefings to ensure a culture of excellence.
- Maintain strong relationships with clients through prompt and professional service, addressing and resolving issues efficiently.
- Visit client sites to assess service quality and provide technical support as needed.
- Guide technical maintenance of pool systems such as filtration, dosing, heating, and lighting, ensuring optimal functionality.
- Review and verify completeness of maintenance reports and service documentation.
- Oversee inventory usage of tools, chemicals, and spare parts to minimize waste and optimize resources.
- Collaborate with installation and projects teams for warranty and defect liability matters.
- Work with procurement to ensure timely availability of spare parts.
- Partner with finance on invoicing and AMC management, maintaining accurate records and reporting.
- Maintain detailed records of AMCs, service history, and warranties.
- Ensure accurate documentation of completed jobs, technician time sheets, and material usage for future reference.
- Bachelor's degree in Mechanical or Electrical Engineering or a related field, demonstrating relevant academic knowledge.
- At least 10 years of experience in maintenance and management, with a minimum of 3 years in a supervisory position.
- Demonstrated leadership skills and team management capabilities.
- Proven expertise in pool equipment maintenance, including dosing systems and technical tools.
- Proficiency in Microsoft Office, maintenance scheduling software, and ERP systems.
- Fluency in English; Arabic proficiency is preferred for effective communication.