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Luxury Banquet Operations Manager
2 weeks ago
Four Seasons Hotel is seeking an experienced Assistant Banquet Manager to lead our luxury hotel banquet team. The ideal candidate will possess exceptional leadership and management skills, with a proven track record in high-end hospitality operations.
- We are looking for a results-driven professional to develop and implement training programs that ensure consistent excellence in service delivery.
- The successful candidate will be responsible for scheduling and managing staff efficiently, while maintaining labor costs within budget.
- This role involves supervising the care, security, and maintenance of banquet equipment and facilities, as well as ensuring high housekeeping standards in storage and operational areas.
- As a key member of our banquet team, you will oversee shift supervision, particularly for VIP and high-profile functions, and coordinate with internal departments to ensure seamless event execution.
- You will prepare payroll, gratuity reports, and banquet checks for financial processing, attend catering and operational meetings, and oversee event setup, service execution, and last-minute adjustments as needed.
- Effective communication with event hosts is essential to ensure their expectations are met, and you will monitor staff appearance, professionalism, and compliance with Four Seasons quality standards.
- A minimum of two years experience in a similar role within a luxury five-star hotel is required.
- Strong leadership and team management skills are essential.
- Fluency in English and Arabic (spoken and written) is required.
- Excellent organizational and time management abilities are necessary for success in this role.
- Strong problem-solving skills, a proactive mindset, and ability to multitask in a fast-paced environment are also crucial.