IT Infrastructure Technical Lead

1 week ago


Kuwait City, Al Asimah V2X Inc Full time
Job Summary

We are seeking a highly skilled Network Operations Specialist Lead to join our team. As a critical member of the Automation Support Department (ASD), you will be responsible for providing technical expertise and leadership to our personnel.

Key Responsibilities
  • Provide technical guidance on software, hardware, and network problem resolution.
  • Lead and support all personnel of the ASD.
  • Monitor and escalate complex technical issues using the Remedy Ticket System, email, or telephone.
Requirements

Candidates should possess:

  • A minimum of five years of related experience.
  • Demonstrated ability to troubleshoot systems hardware and software issues to full resolution.
  • Prior satisfactory job performance.
  • Strong customer service experience.
  • Proven ability to build relationships with all levels of the organization.


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